At Ninna Plus, we take great pride in providing you with the best quality toys that have been carefully sourced over the last decade. As a professional boutique toy store and e-commerce business, we are committed to ensuring that our customers are satisfied with every purchase they make from us.

We are excited to announce that we now offer international shipping! This means that you can enjoy our exceptional selection of toys no matter where you are in the world. Our international shipping policy entails that all orders will be dispatched from our warehouse within 2 - 4 business days after purchase.

Currently, we are shipping to the USA, and international shipping times are estimated to be around 2 weeks. Rest assured that we use only reliable and trusted shipping partners to ensure that your order arrives at your doorstep on time.

We understand that shipping costs can be a concern for some of our customers, and that is why we strive to provide affordable shipping options without compromising on the quality of service. We also offer free shipping for orders above $100. For orders that below $100, we only charge $9 flat rate. 

At Ninna Plus, we believe that our customers are the backbone of our business, and we are committed to providing you with an exceptional shopping experience. If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to our customer service team, who will be happy to assist you.

Thank you for choosing Ninna Plus for your toy needs. We look forward to serving you.

Sincerely,

The Ninna Plus Team

After you have made your purchase, we typically fulfill your order within 48 hours. Once your order has been fulfilled, we will send you a tracking number via email. This tracking number will allow you to monitor the status of your order and track it all the way until it reaches your doorstep. To access the tracking link, please visit https://www.ninnaplus.com/apps/17track.

We understand that international shipping can take some time, and we appreciate your patience as your package makes its way to you. Typically, international orders take about 2 weeks to arrive, but please note that shipping times may vary depending on the destination country's customs procedures. Therefore, if your order is within the 2 weeks shipping time, we kindly ask you to be patient and rest assured that we are doing everything we can to ensure a timely delivery.

We value your business, and we are committed to ensuring that your order arrives at your doorstep in excellent condition and in a timely manner. If you have any questions or concerns about your order's tracking status or delivery, please do not hesitate to reach out to our customer service team, who will be happy to assist you.

Thank you again for choosing Ninna Plus for your toy needs. We look forward to serving you again in the future.

If you have any questions about your order, please contact us. Our customer service is available 24/7 for you.